As involved as you'd like to be. I'm here to provide practical advice about the decisions that need to be made about your property, my recommendations, and support to keep you up to date on everything that happens at your investment property. When important decisions need to be made, you'll have the information you need to make them with confidence.

Zephyr is built around communication, transparency, accountability, and stewardship. While many property management companies focus heavily on systems and processes, I believe those tools should support good decision-making, not replace it. My goal is to keep you informed, to stay engaged with the needs of your property, and to help navigate the ins and outs of leasing.

Every property management company does income verification, reference checks, and credit checks. Zephyr does those too, but what sets us apart is our attitude towards tenant selection. We start by engaging prospects in conversation, determine suitability both of the tenant and of the rental property to that tenant, and we finish selection with your final decision. You'll never be stuck with a tenant that you didn't agree to in the first place.

While we don't want to pester our tenants, we do 4 checks spread out through each year. This keeps us up to date on how the tenancy is going, allows us to touch base with the tenants more often, and helps us catch those preventable issues from becoming much more expensive later down the line.

Generally, when a maintenance issue comes up, the first thing we do is reach out to let you know about it. It's all about being transparent, and getting the issue resolved quickly, and efficiently. We work with contractors to get quotes to you and we talk with you throughout the process to make sure that the recommendations we make, and your decisions, are clear. The only time that you are our second call is when there is an emergency.

No. No property manager can guarantee tenant performance. Instead, we focus on tenant selection, hands-on management, and keeping you well informed to help reduce the risk.

Absolutely. Whether you're actively looking for property management, or if you're just exploring options, I'm always happy to have a conversation and answer questions. There's no pressure, and no obligation.